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Discover, control, and enjoy!

Comfortable and Convenience with MyLibyana

Using My Libyana, you can recharge your credit, enjoy your favorite internet package and do much more, much easier, all in one place! The app is a shortcut gateway to all your Libyana needs, you will be in control of your account and be up to date with our latest special offers

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Download App

Download My Libyana on Android and IOS to manage your subscription.

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Discover

Create your account on MyLibyana and Login to enjoy all our services.

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Super Comfortable

Live the experience, enjoy our services and manage it all via MyLibyana.

  • Balance
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    • VC Recharge

      To recharge your balance on My Libyana, simply scan the pin code using the camera icon and you’re good to go!

    • Balance Transfer

      To transfer balance using My Libyana, simply add your lucky friend’s number directly from your contact list.

    • Recharge History

      Keep track of your balance logs throughout the last 6 months to manage your usage consumption. You can also keep track of your previous calls: main menu > CDRS logs.

    • Damaged Voucher Cards

      From the VC Recharge window, Press on “Retrieval” button and follow the instructions to get the correct code of your damaged voucher card back.

  • Internet
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    • Subscription

      View our daily, weekly and monthly packages and choose the package best suited to you all from one list in MyLibyana.

    • Quota

      Through the main interface of My Libyana, you can know the details of the remaining Internet quota continuously with one click.

    • Wadida Internet

      When using the Wadida Internet by MyLibyana you can easily add a number from your contacts list instead of manual input.

  • Support
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    • Customer Support

      You can request support by calling Libyana call center (150) icon and the free call will take place directly.

    • Live Chat

      The live chat service gives you the opportunity to write your inquiries in the chat box in My Libyana and send it directly to the support team without the need to leave the app

    • Support Email

      Clicking on this option from the contacts will open a window for you to write your inquiry without the need to leave the app, you can choose which e-mail you would like to receive the response on.

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Promotions and Gifts

Receive gifts and rewards that are exclusively offered to My Libyana users.

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Latest offers

Receive alerts and notifications of the latest offers for all Libyana subscribers, including internet offers, credit and free minutes.

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Let's Download it!

My Libyana, available on the Android and iOS platforms, the app is available in an interface in both Arabic and English.


or get the download links via
SMS to your phone


How to install MyLibyana?



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  1. Download MyLibyana

    Download MyLibyana App from AppStore or GooglePlay.

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  2. 2

    Login

    After the download is complete, open the app and sign in.

  3. 3

    Reset Password

    Enter your phone number in the correct format 92 xxx xxxx and click "Forgot Password" to receive the “verification code”.

  1. 4

    Verification Code

    Enter the Verification code in the field provided, then click “Next”.

  2. 5

    Password

    Enter a new password and make sure it consists of 8 digits, then click "Send".

  3. 6

    Enjoy!

    Log in to your account, explore it and enjoy it.

Frequently Asked Questions

If you choose to subscribe directly to the Internet without the regular monthly subscription, does the internet work normally?

These are different packages, the package is only functioning within the predefined time period announced. To use Libyana Internet during the rest of the day, you can subscribe to the monthly package.

I have a Libyana SIM that is out of coverage. Although, I'm sure that the area is covered by Libyana Network, How can you help?

Contact us on the official Facebook page , or contact technical support by visiting www .libyana.ly

How can I activate Libyana Credit Voucher

You can activate your recharge voucher using one of the following options: In the My Libyana app, online at My Libyana, call the free recharge line from the phone.

What do I do if I don't have a data connection?

If you cannot get a data connection, please follow these steps: Verify that mobile data is enabled, verify that you have enough data units, verify that the settings for the access point (APN) are correct settings, check for any bars Active on your phone number.